This policy covers the website at https://www.saudiutilityhub.com/ — its pages, calculators, and guides. It does not cover any other website you may reach by clicking an outbound link, including official government sites such as Absher, Muqeem, Qiwa, GOSI, or HRSD, or general links to Google's own services. This policy was last updated 28 September 2026, reflecting the technical state of the site at that time.
Saudi Utility Hub is independently operated. It is not a Saudi government service and is not affiliated with, endorsed by, or acting for GOSI, HRSD, MOI, Jawazat, Absher, Muqeem, or Qiwa.
Email: info@saudiutilityhub.com. This is currently the only published contact method for this site — see our Contact page for what to include in a message and what never to send.
Saudi Utility Hub does not require an account, login, or registration to use any calculator or guide. Ordinary web browsing generates some technical information as a byproduct of how the internet works — see Section 5 for what the hosting infrastructure may see. Beyond that, the site uses Google Analytics to measure visits (Section 10) and Google AdSense to show advertising (Section 11). The site itself does not collect information about you unless you choose to email us (Section 8); values you enter into a calculator stay in your own browser (Section 6).
This site is hosted on Vercel. As with any web host, ordinary technical information is processed automatically as part of serving each page request, which may include:
These infrastructure-level logs are retained according to Vercel's standard hosting practices rather than a custom retention period we set ourselves. Visit statistics are collected separately through Google Analytics — see Section 10.
We reviewed the calculators and interactive worksheets on this site as part of this update. Based on that review:
No calculator or worksheet on this site writes calculator input values to localStorage, sessionStorage, cookies, or any external request. A small number of pages contain text in their own FAQ sections making the same point about a specific tool.
Some pages (currently the final settlement worksheet, the annual leave calculator, and the family residence preparation guide) offer a button to generate a PDF summary of what you entered. This uses a JavaScript library called jsPDF, which is now loaded from a local copy hosted on this site rather than from a third-party content-delivery network. PDF generation happens entirely in your browser; the library does not intentionally upload the values you entered anywhere. Once the PDF is downloaded to your device, its security and further handling are outside this site's control — we do not guarantee the security of any file after it reaches your computer or phone.
If you email info@saudiutilityhub.com:
This site uses Google Analytics to measure visits and Google AdSense to show advertising. Google and its advertising partners may set cookies or similar storage to do this. Every visitor sees a cookie notice on their first visit with two choices: Accept all, or Essential only.
The choice is passed to Google through Google Consent Mode. For visitors in the European Economic Area, the United Kingdom and Switzerland, analytics and ad-personalisation storage stay off until you choose "Accept all".
Your choice is stored in your own browser (a single localStorage entry named suh-cookie-consent) and is never sent to us. Clearing your browser storage clears the choice and the notice appears again. Calculator inputs remain entirely in your browser and are not written to cookies or sent anywhere. Basic operation of any calculator on this site requires no cookie at all.
We do not claim this site uses no cookies or storage under any circumstances — browser behavior, hosting infrastructure, or any site you click through to may set their own cookies or storage outside our control, and this could change if a future version of the site adds a service that needs one. You can change your choice at any time with the link in Section 21.
We use Google Analytics 4, provided by Google LLC, to understand how many people visit the site, which pages they read, roughly where they are (country or city level), which device and browser they use, and how they arrived (for example from a search engine). We use this only to decide which guides to improve and which tools to build next.
_ga) to tell visits apart.Saudi Utility Hub is free to use and is funded by advertising served through Google AdSense (publisher ID pub-5391037132181133, also listed in our ads.txt file).
Advertising never changes how a calculator works or what a guide says. Ads are clearly separate from the site's own content, and we do not accept payment to recommend any product, bank, agency or service.
This site links to official Saudi government resources (such as Absher, Muqeem, Qiwa, GOSI, HRSD, and my.gov.sa) and other external references. Clicking one of these links takes you to that organization's own website, which has its own privacy practices outside our control. Displaying a normal link to an external site does not itself send your calculator inputs, checklist answers, or any other data to that destination — the link only activates if and when you click it.
The third-party services this site uses are: Vercel (hosting, Section 5), Google Analytics (visit statistics, Section 10), Google AdSense (advertising, Section 11), and Google Fonts on a small number of pages (web fonts, which means your browser requests the font file from Google). Email handling is described in Section 8. If we add or change a provider, this section will be updated.
Because hosting and email infrastructure can operate from data centers in different countries, information described in Sections 5 and 8 may be processed outside Saudi Arabia. We have not independently confirmed specific server locations for this review. If you are in the Kingdom of Saudi Arabia, cross-border processing of personal data can raise questions under the Saudi Personal Data Protection Law (PDPL) — see Section 15 for what this means and what still needs qualified review.
Retention is not the same for every kind of information this policy discusses:
We are not inventing a single retention period to cover all of the above, because it would not be accurate.
We do not claim "industry-standard security" or guarantee that any information is fully protected. What we can point to are a few structural choices that reduce risk by minimizing what this site collects in the first place:
mailto: linkInternet transmission and email cannot be guaranteed to be completely secure, no matter what precautions are taken. Treat any information you send to us the same way you would treat any other unencrypted message.
Depending on the law applicable to you and to Saudi Utility Hub, you may have rights concerning access, correction, deletion, restriction, objection, withdrawal of consent, or complaint regarding your personal data. We do not claim that the Saudi PDPL, the EU/UK GDPR, US state privacy laws, or any other specific privacy law applies to every visitor of this site, and we do not claim compliance with all privacy laws everywhere.
To ask about your information or exercise a right you believe applies to you, email info@saudiutilityhub.com with the subject "Privacy request" and describe what you're asking for. We aim to respond within 30 days. We will not ask for more identity documentation than is reasonably necessary to respond to your request.
This site is intended for general adult informational use and does not require children to create an account (no accounts exist on this site at all). We do not have a reliable way to verify a visitor's age, so we do not claim we can determine whether a visitor is a child. If you are a parent or guardian and believe a child has sent us sensitive information by email, please do not send that information in the first place, and contact us so we can address it.
We may update this policy as the site's technical setup or legal understanding changes — for example if we add or remove a third-party service. The "Last updated" date at the top of this page reflects the most recent revision. We do not maintain a version history publicly at this time.
Email info@saudiutilityhub.com with the subject "Privacy request." Describe what you're asking about — for example, a question about this policy, a request to know what information we hold about you, or a correction request. See our Contact page for what information is helpful to include and what you should never send us.
You can reopen the cookie notice and change your choice at any time: open cookie settings. You can also clear this site's data in your browser settings, which removes the stored choice and shows the notice again on your next visit.