Report an error, flag a technical or accessibility problem, or ask a question. Email is currently the only published contact method.
This is the only currently published contact method for Saudi Utility Hub. There is no telephone line, WhatsApp number, live chat, or physical office listed for this site.
Suggested subject lines (optional, but helpful for sorting your message):
Use the email address above for any of the following:
Please include:
For calculator problems specifically, use rounded example values, invented demonstration values, or redacted data — whatever is the minimum needed to reproduce the issue. Please do not send your real salary, employer name, residency record, or family details; a made-up example that reproduces the same result is just as useful to us and keeps your personal information out of an email inbox.
Please include the page title or URL, what you were trying to do, what happened instead, your approximate browser and device type (for example, "Safari on iPhone" or "Chrome on Windows laptop"), and the approximate date observed.
Where possible, a short text description or an invented demonstration value is preferable to a screenshot.
For a question about how this site handles information, email info@saudiutilityhub.com with the subject "Privacy request" and describe what you're asking about. See our Privacy Policy for more detail. This page does not restate specific legal response deadlines — refer to the Privacy Policy for how privacy requests are handled.
In general, the most useful reports include a page title or URL, the specific item involved, what you expected versus what you saw, and (where relevant) an official source link, browser/device type, and an approximate date.
Please do not send urgent or highly sensitive case information by email. This inbox is not equipped to handle time-critical government, legal, medical, or financial matters — see below for where to direct those instead.
Saudi Utility Hub is independently operated. It is not a Saudi government service and is not affiliated with, endorsed by, or acting for GOSI, HRSD, MOI, Jawazat, Absher, Muqeem, or Qiwa. As a result, this inbox cannot:
If your situation is account-specific, please contact the relevant official service directly — for example Absher, Qiwa, Muqeem, GOSI, or Jawazat — rather than this inbox. We have not independently verified a specific phone number or procedure for each of those services, so none is listed here; use the official channel each service itself publishes.
This is a modest review process, not independent professional fact-checking, a fixed audit schedule, or a legal or government review.
Email is reviewed as capacity allows. Response times vary, and a response is not guaranteed. Urgent government, employment, immigration, financial, or legal matters should be directed to the appropriate official authority or a qualified professional — this inbox is not an emergency or official-support channel.
For a general inquiry not covered above, email info@saudiutilityhub.com with the subject "General feedback" and a short description. This does not imply an existing partnership, advertising relationship, or affiliate arrangement — Saudi Utility Hub does not currently claim any.
Email info@saudiutilityhub.com with the page title or URL, the specific statement or result you believe is wrong, and what you expected instead. Use rounded or invented example values rather than your real personal data — see "What Information to Never Send" above.
The page title or URL, the specific statement, formula, or feature involved, what appeared incorrect, what you expected, an official source URL if you have one, and — for technical issues — your browser and device type and the approximate date you noticed the problem.
Never send passwords, OTP or verification codes, Absher, Qiwa, Muqeem, GOSI, or banking login details, Iqama or passport numbers, identity-document images, bank or card data, full employment contracts, medical records, unredacted salary slips, or screenshots of government-account pages. Saudi Utility Hub will never ask you for any of these.
No. Saudi Utility Hub cannot access government records, check an individual's application or account, renew an Iqama or visa, or correct an Absher, Muqeem, Qiwa, GOSI, or Jawazat record. Contact the relevant official service directly for anything account-specific.
Messages are reviewed as capacity allows, but a response or resolution time is not guaranteed and not every message receives an individual reply. This inbox is not an emergency or official-support channel.
Email info@saudiutilityhub.com with the subject "Privacy request" and describe your request. See our Privacy Policy for more detail on how information is handled.
Yes. Email info@saudiutilityhub.com describing the tool or improvement you'd find useful. Suggestions are reviewed as capacity allows, with no guarantee a given request will be built.